I'm feeling rather proud of myself at this moment. I just re-formatted a client's letterhead, changing it for the better.
For the last few years, they've been saving all of their documents in separate files, split by each page, because they had one letterhead for the first page and one for the rest. It was ridiculous!
Today, I was formatting some LOIs for them and I refused to do it that way. I thought, there MUST be a way to make this letterhead let me paste in multiple pages! And then I tweaked it around until I figured it out! And created a new master Letterhead for future use.
I never think of myself as being all that computer-savvy or technical, but some stuff is just common sense.